Spoiled Swan®

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Returns & Exchanges

Your satisfaction is very important to us at Spoiled Swan®. If for any reason you decide not to keep your merchandise, you can return it to us within fourteen (14) days of the original order's postmark date, accompanied with its proper documentation and in its original box for a full refund of the purchase price (shipping, insurance and handling charges are not refundable).   Items must be returned in new and unworn condition.  Damaged or worn items will not be accepted for refund.  For health reasons, earrings are not returnable.

What do I do?

  • Repack the item in the original packing materials and send in a protective package.
  • Send your package to:

    Spoiled Swan
    ®
     
  • email us for the address: info@spoiledswan.com